Shipping and Returns

Shipping: Orders will be shipped by ‘bpost’. Shipping costs 25€ and will be added at checkout. 

LILU currently ships to The Netherlands, France, Germany, Luxembourg and Great Britain. For delivery everywhere else please email us directly.

Returns & Exchange: For all return/exchange requests please contact info@lilu.be within 7 days of receiving your order.  The customer is responsible for the cost of returning purchased products, unless the product is faulty and then LILU will cover the returns postage cost.

Payment methods: We use Stripe which allows secure payments using Visa, Mastercard & Bancontact.

We recommend you read our Terms & Conditions for Online Sales before purchase.