SHIPPING AND RETURNS
FREE SHIPPING
We off FREE SHIPPING in Belgium and for orders over 500€ to the rest of Europe*. Orders under 500€ cost 25€.
WHERE WE SHIP TO
*LILU currently ships to The Netherlands, France, Germany, Luxembourg, Italy and Spain. For delivery everywhere else please email us directly.
click and collect
Buy online and mail us via our contact form to organise the pick-up.
SHIPPING COSTS
Shipping costs are added at checkout. Orders will be shipped by ‘bpost’.
RETURNS & exchanges
For all return/exchange requests – please contact within 7 days of receiving your order. The customer is responsible for the cost of returning purchased products, unless the product is faulty and then LILU will cover the returns postage cost.
payment options
We use Stripe which allows secure payments using Visa, Mastercard & Bancontact.
terms & conditions
We recommend you read our full Terms & Conditions for Online Sales before purchase.